Shipping Policy

Rockcrawler.in can decide on any delivery model from the various choices available for the delivery of the purchased products. Any loss, damage of the purchased products during transit will not be shifted to the Buyer. Rockcrawler.in ensures that the ordered products are delivered as per the product specifications and descriptions provided by the manufacturers/Vendors as listed on the Website.

When placing an order, the Buyer must provide the correct shipping address and exact PIN code before making the final payment. Rockcrawler.in would not be responsible for non/delayed delivery of the product if the Pin code is not correct. If the Buyer’s provided address is not serviceable by Rockcrawler.in or the logistic service provider or the address is not in an area which is covered under the order confirmation form, then the Buyer needs to input an alternate shipping address which is serviceable by Rockcrawler.in or the logistic service provider.

Please note that the delivery time provided for the purchased product is just an estimation of the dispatch time and is not guaranteed and should not be relied on as such. Time should not be taken as the essence of the bi-partite contract between the Rockcrawler.in and the Buyer for the product ordered through the Website. However, this should be understood that the products will not be delivered unless the Buyer makes the required payment for the purchased product(s).

Buyer is bound to take delivery of the purchased products that are free of any fault or damage (in a deliverable state). If the Buyer refuses or neglects to accept the delivery of the purchased products, the Buyer may be liable to Rockcrawler.in for such non-acceptance on account of any fee or loss or any other charges. Buyer further acknowledges that such loss and damages to Rockcrawler.in are not indirect or consequential.

The title and other interest and rights in the products shall directly pass on to the Buyer from Rockcrawler.in immediately after the full payment of price and delivery of such products. The Buyer is deemed to have accepted the product upon delivery and all the risk of loss shall be liable to the Buyer upon delivery of the purchased product.

Buyer is liable to inform Rockcrawler.in if he does not receive the product within 7-10 days of placing the order. The order will be deemed as delivered otherwise.